Shipping and Returns

We offer free in-store pickup for local customers. During checkout, select "In-Store Pickup" as your shipping option. We will notify you via email as soon as your order is ready to be picked up.

UPS cannot ship to P.O Boxes. Please do not use a P.O. Box in your shipping address as this may delay your order. If you provide a P.O. Box for your shipping address, with UPS as your shipping method, we will contact you to determine an alternative shipping method or proceed with USPS shipping instead.

Orders are processed for shipment within 1-3 business days of receipt and a shipping confirmation email with tracking information is sent for all orders at that time.

Once orders ship, please reference the tracking updates provided by the shipping carrier for the best information on when your order will be delivered. Unfortunately, there is no secret system that we have access to for more information regarding the status of your delivery.

For USPS First Class Mail - USPS will do their best to deliver within seven days, but please allow up to 14 days for delivery.
For USPS Priority Mail - USPS will do their best to deliver within their estimated 1-3 business days, although it may take up to 7 business days.

UPS Ground delivers within 1-7 days.

Shipping fees can be calculated easily for any in-stock item(s) without entering personal or payment information. Simply add the item(s) of interest to your cart, then enter your zip code into the Shipping Calculator on the Shopping Cart page. All available shipping options for the order will be presented, along with the associated fees for that shipping method.

Tracking information is emailed to you as soon as your order is complete and ready for pickup by the shipping carrier. Please allow up to 24 hours for the shipping carrier to provide the first update.

As part of our environmental commitment, we reuse as many shipping materials as possible. We may also ship products in their original boxes when possible. These practices allow us to keep costs down while avoiding unnecessary waste.

If you have any other questions regarding a current or future order, please send us an email through our Contact Us page.

Please notify us immediately if an item arrives to you damaged or defective. Images will be required as proof of damage before a refund is issued. 

We cannot accept returns on liquid yeast, crushed grain, or combined grain bills for any reason.

The customer is responsible for return shipping costs unless we have made an error in shipment or an item arrives damaged or defective.

In the event that we made an error on your order, your items arrived damaged, or you received a defective item, Michigan Brew Supply will be responsible for return shipping costs. We will only cover the costs of returns made within 30 days of purchase date and will only cover the cost of ground shipping. We reserve the right to hold shipment of replacements or exchanges until the return items are received and verified first.