Shipping and Returns

US Priority Mail Shipping Estimate
Shipping Map
$8.99 Michigan Flat Rate Shipping
Most orders shipping to Michigan are eligible for $8.99 Flat Rate service. This discounted rate is applicable on most orders up to 20 lbs. ship weight. Some items are not eligible due to special packaging and handling required (glass, oversize, etc) and are marked accordingly on their product page.

Flat Rate orders are shipped via the most economical service, UPS or USPS, and may take 3 - 10 business for delivery. As always - you will be notified of the shipping carrier with tracking number as soon as your order has shipped.
$15.99 Contiguous US Flat Rate Shipping
Most orders shipping to the lower contiguous states are eligible for $15.99 Flat Rate service. This discounted rate is applicable on most orders up to 15 lbs. ship weight. Some items are not eligible due to special packaging and handling required (glass, oversize, etc) and are marked accordingly on their product page.

Flat Rate orders are shipped via the most economical service, UPS or USPS, and may take 3 - 14 business for delivery. As always - you will be notified of the shipping carrier with tracking number as soon as your order has shipped.
In-Store Pickup
We offer free in-store pickup for local customers. During checkout, select "In-Store Pickup" as your shipping option. We will notify you via email as soon as your order is ready to be picked up.
P.O. Boxes
UPS cannot ship to P.O Boxes. Please do not use a P.O. Box in your shipping address as this may delay your order. If you provide a P.O. Box for your shipping address, with UPS as your shipping method, we will contact you to determine an alternative shipping method or proceed with USPS shipping instead.
When will my order ship?
Orders are processed for shipment within 1-3 business days of receipt and a shipping confirmation email with tracking information is sent for all orders at that time.
When will my order be delivered?
Once orders ship, please reference the tracking updates provided by the shipping carrier for the best information on when your order will be delivered. Unfortunately, there is no secret system that we have access to for more information regarding the status of your delivery.

For USPS First Class Mail - USPS will do their best to deliver within seven days, but please allow up to 14 days for delivery.
For USPS Priority Mail - USPS will do their best to deliver within their estimated 1-3 business days, although it may take up to 7 business days.

UPS Ground delivers within 1-7 days.

How can I find out what shipping fees are?
Shipping fees can be calculated easily for any in-stock item(s) without entering personal or payment information. Simply add the item(s) of interest to your cart, then enter your zip code into the Shipping Calculator on the Shopping Cart page. All available shipping options for the order will be presented, along with the associated fees for that shipping method.
Will I get tracking information?
Tracking information is emailed to you as soon as your order is complete and ready for pickup by the shipping carrier. Please allow up to 24 hours for the shipping carrier to provide the first update.
Packaging
As part of our environmental commitment, we reuse as many shipping materials as possible. We may also ship products in their original boxes when possible. These practices allow us to keep costs down while avoiding unnecessary waste.
Other Shipping Questions
If you have any other questions regarding a current or future order, please send us an email through our Contact Us page.
Return Policy
Please notify us immediately if an item arrives to you damaged or defective. Images will be required as proof of damage before a refund is issued. 

We cannot accept returns on liquid yeast, crushed grain, or combined grain bills for any reason.
Who pays for return shipping?
The customer is responsible for return shipping costs unless we have made an error in shipment or an item arrives damaged or defective.

In the event that we made an error on your order, your items arrived damaged, or you received a defective item, Michigan Brew Supply will be responsible for return shipping costs. We will only cover the costs of returns made within 30 days of purchase date and will only cover the cost of ground shipping. We reserve the right to hold shipment of replacements or exchanges until the return items are received and verified first.

Michigan Brew Supply © 2024