Once orders ship, please reference the tracking updates provided by the shipping carrier for the best information on when your order will be delivered. Unfortunately, there is no secret system that we have access to for more information regarding the status of your delivery.
For USPS First Class Mail - USPS will do their best to deliver within seven days, but please allow up to 14 days for delivery.
For USPS Priority Mail - USPS will do their best to deliver within their estimated 1-3 business days, although it may take up to 7 business days.
For USPS Express Mail - USPS guarantees* delivery within 1-3 business days.
UPS Ground delivers within 1-7 days.
UPS Second Day Air is guaranteed delivery within two business days.
UPS Next Day Air is guaranteed delivery on the next business day.
*During unprecedented times, USPS may waive their time service guarantee for all services. You can confirm any possible delays directly on their website
HERE.
**If you paid for a time-guaranteed delivery service and did not receive your order on time, please call or email us. We'll gladly help you escalate the issue with the shipping carrier.
***If you did not select a time-guaranteed delivery service and it has been more than 14 days since your order shipped, please call or email us & we'll gladly help you escalate the issue with the shipping carrier.